FAQs
 

Special Request
If you have any special needs, disabilities, and/or dietary requirements please do let us know when you register for the event.

How can I get to the venue?
For the Conference address and how to reach the location, please visit the venue section on this website.

What about accommodation?
Payment of the hotel room should be made directly by the participants to the hotel on the day. Some hotel rooms are available at preferential rates.  Please sign it in the registration form and contact us for additional information. We will be glad to assist you: +39 035.515684

Are the meals included?
Yes, all refreshments and conference lunches have been carefully selected to offer you the best in banqueting. Check the agenda for timings.

Can I receive a copy of the presentations?
Yes. Presentations are also available after the conference on our website. To access this feature you must use a link that we will supply you with when the presentations are available. The distribution of presentation materials is subject to the speakers’ permission.

How should I pay for the conference?
Payment should be made online (www.esforum.eu), by bank transfer (please see details below) or by mailing a cheque, along with the registration form:

EasyB S.r.l.
Via Roma, 25 - 24022 Alzano Lombardo (BERGAMO) - Italy
VAT #: IT03633040161
Banca Popolare di Vicenza - Filiale di Nese
IBAN: IT27H0572852521820570697999

Invoice will be sent following receipt of payment. Upon receipt of payment, the registration will be confirmed. Please send proof of bank transfer via fax or email.

How can I get a receipt for my credit card payment?
Unless otherwise requested, we will post you your receipt. In the event of payment being made close to the event you can collect the receipt in person at the conference.

What happens if I have to cancel?
In the event of cancellation, refunds (70% refund of the registration fee ) will only be given if cancellation is received before November 12th, 2012. Cancellations will only be valid if made in writing. Transfer of registrations (or name changes) are allowed and should be made in writing within 7 days prior to the event.

Can I substitute a delegate?
Yes, substitution of a delegate is free of charge - we need full registration details before the conference in order to substitute a delegate.

Will my contact details be shared with third parties?
No, EasyB and event Sponsors does not give out your contact details to third parties. From time to time you may receive information in relevant or related areas from one of our divisions.